Support

Stuck on a quote? We get you moving.

Name: RFQ5
Author: LeadAfrik

RFQ5 is run by a real team at LeadAfrik. Write to us and a person answers — no ticket maze, no bot loop. Here is how to reach us and how to get a fix in one reply.

Email support

The fastest way to a real answer. Setup, loading your catalogue, a match that looks wrong, a quote that will not send — write to us and a person replies.

info@leadafrik.com

Pilot: next-business-day · Desk: next-business-day · Desk Auto: same-business-day

Just show us on the desk

Not sure RFQ5 handles the way you quote? Run one of your real RFQs through the live desk and tell us what looks off — it is the quickest way for us to see exactly what you see.

Open the desk

Nothing is stored; your price list stays in your browser.

To get help fast, tell us

→What you were doing (loading a price list, drafting a quote, sending).
→What you expected to happen, and what happened instead.
→The line or item involved, if it is about a match or a price.
→A screenshot if you have one — it saves a round-trip.
→Your company name, so we can find your account (paid plans).

Answer it yourself

How RFQ5 works

The mechanics, what it will and will not do, and the buyer FAQ.

Pricing

Plans, what each includes, and how billing works.

Privacy

What we do with your price list and quotes.

Terms

The rules of using RFQ5.